MSE Re-Loved is your community marketplace for buying and selling gently worn The Main Street Exchange pieces. Whether you're looking for a beloved style that's sold out, or ready to pass on pieces that you've outgrown, Re-Loved makes it easy to shop sustainably – without sacrificing the modest, quality-first style you love.
Shop with Confidence
Every listing is verified by the buyer upon receipt. What you see is what you get.
Earn More When You Sell
List your MSE pieces and receive 100% of your sale back as store credit, or 80% of your sale in cash. This gives you more back in your pocket than traditional resale.
Sustainable Fashion
Every secondhand purchase keeps quality clothing in circulation. Modest fashion and mindful shopping, hand in hand.
If you have any questions or are experiencing any issues shopping or selling on MSE Re-Loved, please contact our resale partner, Treet, directly at support@treet.co. They will be able to serve you best!
Buyer Frequently Asked Questions
The Main Street Exchange, Re-Loved is the dedicated site for buying and selling our products secondhand. We've created this space for you to have the best shopping experience for finding and purchasing our secondhand items.
All posts are reviewed by our partner Treet before going live and your purchases are backed by Treet Protection so you're guaranteed to receive the product that was promised.
After completing your order, an email is sent to the Seller with a prepaid shipping label, and they're encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 7 business days. Please note that shipping is paid for by the Buyer.
Shipments over $500.00 will require a signature confirmation upon delivery.
On the rare occasion where your order doesn't ship within the 7-day shipping window, we will automatically cancel the order and refund your purchase.
All major credit and debit cards are accepted for payment, including: Visa, Mastercard, American Express, and Discover.
All other orders made through MSE Re-Loved are backed by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund.
In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order. Here are the steps to do so.
If so for whatever reason you decide you don't like your item, this is not covered in Treet Protection, but you can still re-list the product without paying any Seller fees. In this case, you must request to re-list the item within 72 hours of its arrival by contacting support@treet.co.
You can also choose to add Seel Return Assurance to your order at checkout if your order is eligible. Return Assurance gives you a 7-day return window on your otherwise final sale (non-refundable) items. If you're unhappy with the purchase for any reason, Seel will buy it back from you for 100% of the purchase price of your returned items. Please note that shipping fees are not covered by Return Assurance. The original shipping fee will not be returned and a $10 return shipping fee will be deducted from your final refund.
Seller Frequently Asked Questions
MSE Re-Loved is the official destination for buying and selling our secondhand items. This is where our secondhand community lives, which means you'll get the best value for your item and be able to sell it fast. Plus, you can easily list items by finding them in your order history with us.
Listing your item is easy! Simply click "Sell Your Item", create an account (tip: use the same email you've used to purchase from The Main Street Exchange so you can see your order history), and go through the listing process.
Once you've added all of the applicable information, click "Submit" for the post to be reviewed within 24 hours. After it's reviewed and approved, it will go live. If there are any issues, you'll receive an email asking to make changes before it can be accepted.
The Treet Team reviews every item before it goes live. They're verifying several things about your post:
- Your pictures are accurate and high quality
- Any quirks are accurately described
- The condition you selected accurately reflects your image
- The product is an authentic piece
After someone purchases your item, you'll receive an email that includes a prepaid shipping label for you to print and use to ship your item within 7 days. The cost of the shipping label is paid for by the Buyer.
As a Seller on MSE Re-Loved, you have two choices for receiving your funds: cash or credit back to The Main Street Exchange.
If you choose store credit, there is no fee! (i.e. Selling an item for $100.00 gives you $100.00 credit back to The Main Street Exchange.)
If you choose cash, the fee is 20% (i.e. selling an item for $100.00 gives you $80.00 cash.) This fee is paid directly to Treet.
Once your item is delivered and verified (manually by the buyer or auto-verified after 72 hours — whichever is first), you’ll receive an email asking how you’d like to redeem your funds: cash or credit. You can make your preferred selection by logging into your account and going to ‘Your Listings’.
To redeem your funds as credit, you’ll receive an email immediately upon verification with your gift card for use on The Main Street Exchange.
To redeem your funds as cash, you’ll be prompted to enter your bank account details * and a direct deposit will be sent within 7 business days via our payment partner, Stripe**.
*Please note, if you have recently changed your name, or in the rare case that Stripe requests additional information for account verification, you may be asked to enter the last 4 digits of your SSN and/or enter your date of birth. Please reach out tosupport@treet.coif you have any trouble or questions.
**Stripe has a PCI Service Provider Level 1 Certification - the highest level in the payments industry.
We issue store credit as gift cards to be redeemed on The Main Street Exchange. You'll receive the gift card code via email upon selecting the credit option.
If your Buyer submits a Claim, we will notify you immediately and will review it in accordance with our Treet Protection Policy. Your funds will be on hold until a decision has been reached. If the Claim is accepted, we provide the Buyer with a prepaid shipping label to print and ship within 72 hours. If the Claim is rejected, we will automatically disburse your funds.
As long as the item is initially scanned in by the post office, you'll be paid in full if it were to get lost or stolen anywhere on its journey.
You can list exclusive items labeled with The Main Street Exchange brand tag. If an item does not come up when you search it, it is most likely an older style that is not eligible to list on the site.
